STOREWIDE RM10 Discount for First Purchase on Item Above RM100 - Apply Voucher code: ETIN1010
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FAQ


HOW DO I REGISTER AS A MEMBER?

CLICK [ Create account ] BUTTON ON THE UPPER RIGHT SIDE OF OUR WEBSITE. YOU MAY CREATE AN ACCOUNT BY CLICK ON “SIGN UP” TO MANUALLY FILLING IN ALL DETAILS OR LOGIN WITH YOUR FACEBOOK ACCOUNT TO MAKE A PURCHASE.


HOW CAN I CHANGE MY PASSWORD?

CLICK [ Log in ] ON THE UPPER RIGHT SIDE OF OUR WEBSITE AND CLICK "FORGOT YOUR PASSWORD?". ENTER YOUR EMAIL ADDRESS AND SUBMIT. YOU WILL RECEIVE AN EMAIL WHICH WILL GUIDE YOU TO CHANGE YOUR PASSWORD.


SHOULD I NECESSARY REGISTER AS A MEMBER TO MAKE A PURCHASE?

YES, YOU MUST CREATE AN ACCOUNT OR LOGIN WITH YOUR FACEBOOK ACCOUNT TO MAKE A PURCHASE.


CAN I AMEND MY ORDER AFTER DONE PAYMENT?

YOU MAY CONTACT US VIA LIVE CHAT WITHIN 12 HOURS OF DONE PAYMENT TO MAKE AN AMENDMENT TO YOUR ORDER AND WE WILL TRY OUR BEST TO MEET YOUR REQUIREMENT. HOWEVER, PLEASE UNDERSTAND THAT OUR GOAL IS TO COMPLETE AND DELIVER YOUR ORDER IN TIME. IF THE ORDER HAS BEEN PROCESSED, YOU WILL NOT BE ABLE TO MODIFY IT.


How Do I Place Order?

These are general steps of your shopping journey with us:
1) Choose your product, add to cart, confirm quantity
2) Check order details
3) Confirm your shopping cart and click Check Out

4) Select delivery method - by shipping or self pickup
5) Provide shipping & billing information 
6) Select preferred shipping courier company (recommend: poslaju / nationwide / airpak )
7) Choose payment options and finalize payment 

8)  You will see the payment transaction status on your screen 
9) For successful transaction, we will email you the order confirmation shortly

Can I Return?

Please read our Return Policy